Store Policy
Because We Care
At Glamour Berries, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Shipping Policy
USPS Shipping Only
All supply orders are shipped using USPS Priority or First Class Mail and you can expect to receive your order within 3 business days but please expect shipping delays as it is very common.
Our Return Policy
Everything You Need to Know
ALL SALES ARE FINAL
Glamour Berries products are related to food handling and therefore are not eligible for returns.
Please confirm size/measurements before completing your purchase.
Processing Time - Supply Orders
Supply orders are processed and delivered to the USPS Post Office on the next business day. Orders placed on the weekends or holidays will be shipped on the next business day.
You will receive an email with tracking information once your order has been processed.
Processing Time - Custom Treats
WE ONLY SHIP OREOS & RICE KRISPIES AT THIS TIME
Only the themes/designs shown on our website are available for shipping. We will not accept customized orders for out of town shipping.
If you'd like to learn more about my business please follow @GlamourBerries on both Instagram & Facebook.
***Sold As-Is. All treats will resemble the design pictured. No changes.***
***Required information at checkout***
>Please mention your Event Date at Checkout
***Recommendations for shipments***
>You should only place an order if your event is 14 or more days away.
>Summer/Warm climates - Highly recommend you plan on being at the delivery location to avoid package sitting outdoors.
>Store treats in a cool, dry place such as a pantry.
>Suggest keeping in an area where the temperature remains between 65-70 degrees.
***IMPORTANT INFO***
>We are NOT responsible for melted treats.
>Ice packs are included in your shipping cost.
>Each item is individually bubbled wrapped.
>Tracking number is provided once order has been shipped. Please track your shipment like a hawk! Please ensure it's not left outdoors in the heat or direct sunlight.
***WARNING/ALLERGIES***
>Main Ingredients: Store bought Candy Melts, Fondant, Oreos, Pretzels, Rice Krispies
>Other ingredients: Food coloring, Vegetable Oil
>Allergy Warning: Please note that all products are prepared in a kitchen that may contain allergens such as milk, eggs, peanuts, tree nuts, soy, and wheat.
>All treats are Handmade.
>ServSafe Certified: LeAnna Bell/Glamour Berries, LLC
Lost Orders
Once your order has been dropped off at the post office, Glamour Berries is no longer responsible for your package. USPS can be reached by calling 1-800-275-8777.
Glamour Berries is not responsible for lost or stolen packages.
Glamour Berries is not responsible for incorrect addresses provided by customers.
Refunds will not be issued for any of the aforementioned reasons.